Nearly 75% of companies experience talent shortages all over the world in 2024. In fact, it has doubled when compared to what it was a decade ago. Now, 86% of HR managers find it difficult to attract talent with the right skills to their teams, according to Robert Half.
And this is why outsourcing is extremely useful, especially when it comes to IT services. Today we’re going to dwell more on what staff augmentation is. Below, you’ll find its definition, process, and when and why businesses should opt for team extension services. So, let’s get started!
Staff augmentation is one of the outsourcing models that allow for hiring temporary talent globally to fill skill gaps or augment teams with short-term positions.
When comparing staff augmentation vs. outsourcing, there is one key difference to point out. According to the outsourcing model, the provider needs to deliver a ready-made mobile or web app at a defined price. At the same time, team augmentation provides developers at hourly or mountly rates to work within your company. This way, recruiting and hiring in-house employees isn’t the only option for most companies all over the world.
Following the rules of IT staffing, the company can hire staff for a particular project. For example, you’re going to develop an app and need five developers and three UX designers, but you have only one of each. Finding and hiring the missing staff may take 2-3 months, postponing the launch of your app and requiring more time and money.
When taking advantage of IT staffing companies, you can get all the employees you need in a few weeks. And IT staffing helps to get your app developed and launched much faster. Moreover, you don’t need to fire this staff when the project is completed. Thus, you free yourself from the burdens of layoffs and can focus on core business goals. Moreover, you can continue the cooperation anytime, for example, for long-term app maintenance.
IT staffing is an easy way to scale up and reinforce your in-house development team. Outstaffing offers numerous benefits for businesses of all spheres and sizes. It adds unmatched flexibility that you cannot reach with your in-house team.
IT staffing eliminates the recruiting and hiring processes. Thus, you don’t need to handle the paperwork and official registration. Also, firing your staff is quite burdensome. And it’s much better to use IT staffing services when it comes to short-term projects.
There are many scenarios when companies can take advantage of team augmentation, including:
Hire additional employees
When you need to fulfill a temporary spike in your project or everyday work.
Bridge the labor gap
Sometimes you cannot hire local developers for your in-house team, and here staff augmentation services are extremely useful.
Get specialized skills
When you need a specialized developer for a short-term project. For example, a Salesforce developer when you can’t find one for your in-house team.
Add more flexibility
Expand your team anytime you need it, without recruiting and onboarding.
Staff outsourcing becomes more and more popular. According to SIA research, staffing companies generate $593 billion of revenue and it’s said that it will grow up to 6% in the nearest future.
While taking advantage of team extension, companies can solve a wide range of recruitment problems, including:
Staff augmentation companies don’t manage the staff, unlike outsourcing companies. They can handle administrative issues, but only the end client supervises the employees. Tech staffing is like getting extra developers anytime you need them for short-term or even long-term projects.
Need more information about staffing with DOIT Software? Contact us, and we’ll power up your in-house teams with our experienced developers.
Before outsourcing entered the market, companies used to be dependent on a local labor market. Thus, they often had to reduce their benchmarks and indicators to hire the needed specialist because there was a shortage in the local market.
And nowadays, team augmentation services work anywhere in the world. And companies get access to a global talent pool instead of a local labor market. They can recruit employees all over the world to find exactly the specialist they need for their project.
Recruiting and hiring an in-house employee is a costly and tedious procedure. Your HRs search and select specialists, screen and interview candidates, negotiate the employment terms and take care of all the paperwork.
And while cooperating with outstaffing companies, your HRs can focus on more primary needs. Recruiting with IT staffing companies helps avoid the hassle of legal arrangements and paperwork.
Outsourcing of any type helps reduce the project cost on many levels. You don’t have to pay for days off, maternity, and sick leaves when you’re taking advantage of staffing. And you don’t have to deal with legal and recruitment issues. All the costs associated with the hiring procedure are borne by the vendor who charges a premium for their all-in-one service pack.
Along with recruitment and legal costs, you can save a pretty penny on training. As an employer, you need to keep your developers abreast of the latest technology and trends that require regular training, etc. But when taking advantage of this service, the vendor handles staff training and knowladge transfer for you.
All-round administrative support is the last but not the least benefit. Companies that recruit and hire staff on their own need to take care of daily staff management and provide employees with everything necessary, including equipment and software. And not to mention, payrolls, accounting, insurance, legal issues, team building, and leisure activities. That’s quite a lot of things to deal with.
But when you cooperate with a tech staffing agency, you can delegate all the routine tasks to the vendor and spend more time on your core business needs. It’s super convenient, isn’t it?
However, there are also drawbacks that you need to consider while choosing an outsourcing model for your business. Don’t forget to check out the section on the pros and cons of staff augmentation mentioned below.
Now that you know what team augmentation is, it’s high time to find out its types. There are several staff augmentation types that you can use for your business needs. Let’s find out how the master vendor staff differs from traditional staffing and what other options we have.
Traditional staff augmentation
Providers of temporary employees for a set period
For all project types
Master vendor staff
A single agency manages all large-scale staffing needs
Temporary workers to fulfill significant gaps that the company cannot fill itself
Boutique agency
Specialized companies focusing on a niche skillset
For rare skill set and exclusive needs
Gig platforms
Online platforms connecting freelancers with short-term tasks or projects
For short-term and minor tasks
On-demand talent platforms
Online platforms that provide access to a pool of pre-vetted professionals
For all project types
Independent contractors
Independent contractors hired directly without intermediaries
Tasks without a clear focus
As you can see, finding a freelancer on Fiverr is also a type of staffing. Generally, IT staffing comes in a variety of shapes and forms depending on the business sphere. But how to choose the right model for your business? Most companies don’t rely on one modell; they use a mix of providers that fit their business needs.
When you’re considering IT staffing, the most important thing is to determine what you want to get and accomplish and what is most important.
For example, if you’re looking for a specialist in artificial intelligence or machine learning, prioritizing low costs will be unrealistic. In this case, you need to focus on a skill set required for your project.
There are dozens of staffing companies and models, but it’s crucial to know what you want to accomplish and weigh all the pros and cons before choosing a staff outsourcing model.
Traditional staff augmentation
Flexibility
Hard to find the appropriate provider
Master vendor staff
Easy to scale
Inconsistent talent quality
Low cost
Boutique agency
High quality
Quite expensive
Gig platforms
Flexibility
Inconsistent talent quality
Speed
On-demand talent platforms
Quality
Quite expensive
Speed
Flexibility
Independent contractors
Quality
Difficult to find the right contractors
Flexibility
IT staffing works with companies that have in-house teams. And when a company needs an additional specialist, it can take advantage of team augmentation and acquire the required skills. Generally, the staffing process flow consists of several steps, including:
The first step towards staff augmentation consists of business analysis and defining your outsourcing goals. It helps you understand which specialist you need to achieve your business goals on time and on budget.
Taking into consideration your requirements, the recruiters search and find developers, interview them, and provide the most appropriate candidates for you to review and approve. You can interview as many candidates as you want. By properly interviewing talent, you can ensure that they best fit your business requirements.
While an IT staffing company takes care of all legal issues, you can onboard your new team member. This is the time to clearly define all roles and responsibilities. Otherwise, there can be lots of confusion. Don’t forget about Q&A sessions with your new employees.
Staffing companies never leave their employees. As a rule, there is an assigned HR manager or an account manager who works with augmented staff and helps build a productive and successful relationship.
Like any other outsourcing model, staffing has its own pros and cons. Let’s find out how it can influence your business.
While outstaffing, you don’t need to hire local developers. You get access to a global talent pool. That allows for recruiting skilled developers from any part of the world. No matter where you’re located, you can hire top developers from the US, Germany, Eastern Europe, or the Philippines. And hiring staff from Eastern Europe allows for saving costs and getting top-quality mobile and web app developers for your business.
You can get as many specialists as you need for your project. Staff outsourcing works with both long-term and short-term projects. It allows for easy scaling up or down anytime you need. Outstaffing provides unmatched flexibility for your business needs without recruiting and other legal issues.
While taking advantage of IT staffing, you save on recruiting and office rental. And moreover, developers from Eastern Europe, the Philippines, or India charge less when compared to your local specialists.
When you’re building an app with developers from Eastern Europe, you’re likely to save around 45% of your budget when compared to hiring US-based specialists. And the quality of the code will be top-notch in both cases.
According to a staff augmentation model, you don’t have to spend time and financial resources on your employee training. You get full-trained developers with the right skills and knowledge.
As a rule, developers working with IT outsourcing companies are multi-trained. They work with different technologies and types of apps, unlike in-house teams. Such developers know a lot about new tech trends and frameworks. So what is better, to spend hours and thousands of dollars to train a few in-house developers or take advantage of fully-trained developers?
As a rule, a staffing vendor takes care of bills and payroll. You can focus on your business while your vendor will think about everything else. That’s definitely a win-win solution.
Integrating your remote and in-house teams is a tedious process requiring a little bit of time and effort. But when you cooperate with a skilled IT staffing agency, this process will be much easier. At DOIT Software, we know how to streamline onboarding and make it plain for both our developers and your in-house team thanks to our 9 years of experience.
The augmented staff gets access to your confidential information, and it can lead to data leakage, etc. In order to keep your information safe, you need to sign an NDA and protect your business data. Even when you think that your employees don’t get access to confidential data, it’s better to solid-proof it with an NDA.
But NDAs aren’t the only thing to deal with. Make sure that agency you work with sticks to strong security policies, especially regarding server placements, data storage, etc.
Language barriers and time differences can burden communication between your in-house team and remote developers. While outsourcing to Eastern Europe, you get a convenient location with overlapping business hours. At DOIT Software, our developers are English-speaking so you don’t need to worry about language barriers.
It’s quite hard to build efficient cooperation with your remote team, and especially when you don’t know how to improve it. But we know how to streamline communication and work with our remote developers. While augmenting developers with DOIT Software, we’ll help you build efficient workflows.
Here are three scenarios you need to know about before jumping into the world of IT staff augmentation services.
Resource augmentation can be a great asset to your company and help you meet the demands of the business world easier and faster. But still, it cannot be a perfect solution for every scenario. Staffing comes in handy for short-term projects. It’s a perfect solution for 3+ month to 12-month projects. So if your project is likely to last more than a year, it’s better to opt for another outsourcing model, for example, managed services.
It’s a key point to consider. In most cases, it’s hard to find rare specialists within the local labor market. Or they may cost you an arm and a leg. So nowadays more and more companies are hiring remote workers to fill in the gap caused by a shortage of local specialists.
And when recruiting and hiring remote workers isn’t on your agenda, it’s better to utilize the services of a technology recruiting firm and augment your in-house team with a few developers.
When it comes to locals, their hourly rates are much higher compared to Eastern Europe. According to the staff augmentation model, the vendor takes care of administrative and management expenses, including office space, workstations, and training. And you have to pay a fixed fee depending on the number of employees you need for your project.
Power augmentation allows for both saving time and money. While the vendor takes care of daily staff management tasks, you can focus on your primary business goals. That’s a win-win solution, isn’t it?
Staff augmentation is a powerful model that companies can leverage to increase flexibility and respond to the changing needs of the business world. And it can be used not only for IT needs but across other industries as well.
Besides staffing, there are many other outsourcing models you can utilize for your business: managed services, independent contractors, dedicated teams, etc. Here’s a short table where we can compare the following outsourcing models.
Recruiting
No need
Your vendor
You
Office space
Your vendor
Your vendor
You
Payroll
Your vendor
Your vendor
You
Management
Your vendor
You
You
Engagement
Full or part-time
Full-time
Full or part-time
Salary review
Your vendor
You
You
Rate review
You
Your vendor
You
Communication
Via vendor PM
Direct
Direct
The most evident difference between staff augmentation and managed services is the degree of control that you give to the vendor. The team extension implies only the provision of a developer required for the project, and you can control everything else. And managed services come as a one-in-all solution where the vendor gets exclusive control over your project.
Thus, a managed service model presupposes a much greater degree of delegation, and it may be an excellent solution for companies that need to optimize their resources and focus on core business priorities.
Moreover, managed service providers have developers on board so you don’t need to wait while they hire someone. And it means that they can start your project right after signing a contract.
If you hire a freelancer, you’ll be fully responsible for all the points mentioned in the table – payroll, management, communication. Have no time to cover all these points? Then choose the resource augmentation option.
But on the other hand, independent contractors don’t charge extra fees. They charge either for the amount of work done or for the number of working hours. Cooperation with freelancers seems to be cheaper but not as time-efficient as when using IT staffing services.
Eastern Europe tops the list of outsourcing destinations. Let’s find out why you should consider Eastern European outsourcing companies for technology staffing.
Eastern European IT market has significantly increased by 2.5 times in recent years. That sounds impressive, doesn’t it?
The IT industry has become extremely popular among Eastern European young people. More and more people go in for informational technologies. Moreover, offshore developers from these countries have the highest scores for technical skills. For example, Moldova and Ukraine are among the top 3 in specialized tests in JavaScript and C/C++.
Along with the rise of the IT market in Eastern Europe, the number of software development companies grows. They offer a wide range of software development services, including mobile and web app development, UX/UI design, technology staffing, R&D services, staff augmentation consulting, QA, etc.
And did you know that a vast majority of Fortune 500 businesses outsource software development services to Eastern Europe? Microsoft, Samsung, Ring, and Oracle have already embraced the value of local developers and even moved their R&D centers to Eastern Europe. And no wonder, since this region has been ranked as a top destination for IT outsourcing several times.
Eastern European developers are experienced and specialize in a wide range of technologies, languages, and frameworks. According to DOU (a platform for IT specialists), Java, Javascript, and C# are the most widely used programming languages.
When you’re concerned about cost efficiency, outsourcing software development services to Eastern Europe is right up your alley. The average development rate here varies from $40 to $50 per hour. Thus, you can get a top-notch mobile app for half of the price when compared to the US or UK.
You need to be sure that your intellectual property is safe. And that’s why you should sign an NDA (non-disclosure agreement) with your IT staffing company. Keep in mind that your remote developers are a part of your team and your full-time employees. They’ll have access to confidential data so it’s important to ensure that they don’t misuse it.
At DOIT Software, your security is our top priority. Before providing staff augmentation services, we’ll discuss everything and sign an agreement with NDA to keep all your confidential data safe and sound.
Regardless of the fact that developers work for your company and become members of your in-house team, the outsourcing vendor is still their official employer. That’s why you need to discuss the areas of responsibility and agree on particular working terms, such as vacations, days off, etc.
You need to discuss and clarify all payment issues before signing the contract with your outsourcing company. Ideally, the staffing agency should charge a flat monthly fee for every specialist it provides.
By implementing these best practices, businesses can successfully leverage team augmentation to achieve their project objectives and gain a competitive edge.
IT staffing becomes a new normal for companies all over the world. Nowadays you can extend your IT team with the top programming talent from any part of the world. With staff augmentation services, you can extend your team while eliminating hiring and onboarding.
IT staffing services from DOIT Software can provide a critical skill set for your business or IT project. We’ll fill in the gaps in your IT team and provide additional support for your app development process. With our flexible tech staffing solutions, your in-house developers will get some extra minds and hands. Contact DOIT Software to power up your in-house team.
Staffing is the use of extra specialists on a temporary basis to power up an in-house team. Staff augmentation companies help you augment the capacity of your company by recruiting and hiring required specialists. There are lots of scenarios when IT staffing becomes especially useful, including a shortage of local specialists, short-term projects, etc.
When choosing an software staff augmentation company, go through references and cases, have a consultation, and assess their work ethics and technical expertise.
This flexible IT staffing model helps your business to supplement your team with additional resources or needed tech stack, staying flexible and cost-efficient in making business decisions at the same time.
