Bringing a business idea to life often requires SMEs or startups to hire an experienced team to deliver their projects successfully. But they may face a significant problem related to the tech talent shortage. For instance, the ManpowerGroup survey shows that 72% of employers struggle to find the qualified staff they need.

Fortunately, opting for IT outstaffing services can help organizations augment their existing team with the required expertise. Below, we will analyze the basics of smart outstaffing and its most critical advantages, and we’ll also provide a helpful guide on choosing a reliable outstaffing agency.

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What Is IT Outstaffing?

IT outstaffing services refer to a remote hiring model in which an outstaffing company provides a dedicated team or individual specialists to the customer for a software development project. These specialists work only on the client’s project for the contracted period, while the outstaffing vendor remains their official employer. Although the customer has complete control over the outstaff team, it does not have to deal with any of the operational issues that come with employment.

it outstaffing services

 

When to Use IT Outstaffing Services?

The most common situations when businesses start working with an IT outstaffing company are the following:

01
3-12 months of project duration.
If necessary, you can easily add to or disconnect new specialists from your project with a remote staffing agency. So, if you require a UI/UX designer for three months, you can get one for this period of time. If you have to hire a developer until the project’s end, you can get him or her as well. Since 3-12 month projects often focus on fast scaling, market share expansion, and customer base growth, IT outstaffing helps you reach your goals quickly, and without affecting the quality of your project.
02
A shortage of local tech talent.
Some tech specialties are simply scarce in any given local market. Cybersecurity engineers, ML and AI specialists, senior DevOps engineers, and Salesforce developers are among the hardest roles to fill from a single metro area. An outstaffing partner draws from a wider talent pool, which usually means IT staff augmentation services from Eastern Europe or Latin America, where vetted mid-level and senior talent is available at competitive rates.
03
A need for time and money savings.
The outstaffing model strips out the overhead that comes with a local in-house hire: office rent, recruitment costs, insurance, paid leave, and dismissal costs are all on the vendor's side. Your company pays only the developer's hourly or monthly rate, which frees up budget and attention for the rest of the business.

When Outstaffing Fits a Startup

There are situations in which outstaffing tends to be especially useful for a growing tech team.

The first is a launch deadline that your current engineering capacity simply cannot meet. The roadmap and the specifications might be ready, but spending another quarter on hiring would put the launch date at risk. Outstaffing can bring qualified developers into the project in a matter of days, and these developers will often have built similar features for other clients before.

The second is a specialist role that is too narrow to justify a permanent hire. For example, a mobile-app specialist or a workflow-automation expert might be exactly what the team needs for one specific project, but the team may not need that role over the longer term. Hiring full-time for a six-month build can leave you with an awkward conversation when the work eventually ends.

There is also one situation in which outstaffing is not the right approach. When you are hiring for a founding-engineer role, or for someone who will run an entire function over several years, you need a person whose career path can grow along with the company. That person typically belongs on the payroll, often with equity. Outstaffing fits capacity gaps and specialist roles well, but founding seats really do call for a different kind of hire.

 

What You Gain From IT Outstaffing Services

Using IT outstaffing services provides businesses with many significant advantages and thus helps them stay competitive, scale faster, and increase revenue. Here, we will analyze the top-five benefits of outstaffing that make it a perfect option to choose.

it outstaffing services pros and cons

 

#1 Access to specialized expertise

Organizations from various industry niches always need experienced IT specialists with the appropriate knowledge in their field. How to prevent fraud in the supply chain, store patients’ data, or build an app that analyzes insurance-related data and comes up with a prediction? All these cases can be covered by experienced software developers and the appropriate experts.

And since finding and hiring these specialists in-house is often challenging, IT outstaffing services can really come in handy. A reliable remote staffing agency always has professionals with vast experience in solving common industry challenges.

Thus, they understand the specifics of the customers’ business and know how to address and prevent potential issues in fintech, healthcare, eCommerce, etc. With the use of smart outstaffing, organizations ensure that they get first-class services facilitating best practices in their niches.

Apart from sharing expertise, specialists provided by outstaffing companies continuously upgrade their skills. That helps them to keep up with the hottest industry trends and innovations and know how to implement new technologies in practice. Ultimately, they can assist clients’ in-house teams in choosing the most efficient tech stack to create digital products.

 

#2 Direct control over the work

The good news for businesses considering IT outstaffing services is that they get complete control over the hired specialists, the development process, and its outcomes. This allows them to manage the hired staff directly and much more effectively. Today there are plenty of collaboration tools ensuring faster and more productive project management.

In addition, an IT outstaffing model can assist you in tracking the work quality, scaling up and down your teams if needed, and improving the talent management policies inside your company. Meanwhile, extending your in-house teams with staff augmentation services not only helps fill the gap in IT expertise, but also enhances the skills of your in-house team. All you need to do is establish strong cooperation between in-house teams and the remote staffing talent.

 

#3 Faster time to market

Speeding up hiring processes is among the top-three recruitment-related priorities for many companies. That is because they aim to accelerate their solutions’ time to market.

Partnering with an IT outstaffing company is particularly advantageous when your in-house team has problems meeting the current project deadlines. Or your business may need to launch new projects and handle other critical IT tasks simultaneously.

With IT outstaffing services, organizations obtain faster time to market for their products. They do not need to search for experienced tech specialists who can deliver the project successfully. Since an outstaffing agency is responsible for offering top developers to fit specific project requirements, clients have more time to deal with their core operations.

 

#4 No local employment legislation to navigate

When hiring an in-house IT team, each business must follow the employment regulations in its own country. But such legal rules may be stringent or require companies to pay additional expenses, which is often challenging, time-consuming, and costly. For instance, companies must deal with the workers’ paid leaves, retirement benefits, dismissal rules, etc.

However, when partnering with a remote staffing agency, you will obtain a simple team hiring process and also proper dismissal conditions. After all, IT staffing agencies cover all the necessary employment requirements in their respective countries.

 

#5 Lower total cost

Numerous companies undoubtedly opt for IT outstaffing services because of the chance to reduce their resourcing and project costs. What makes this possible?

 

  • Remote staffing does not require organizations to invest in expensive on-premises IT infrastructure, office facilities, administration, and HR, etc.
  • Lower labor costs allow business owners and startups to hire skilled and reliable tech specialists. Latin America and Eastern Europe are the most popular regions to find an appropriate IT outstaffing company. For example, Ukraine, Poland, and Argentina has evolved as the perfect outsourcing and outstaffing locations in recent years.
  • Clients can forget about paying extra expenses, including taxes, medical insurance, pre-payments, etc. All of these costs will be covered by your IT staffing vendor.
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Drawbacks of Using Outstaffing Services

Although software outsourcing and outstaffing are widely used models, both have their shortcomings. For example, the critical disadvantages of using IT outstaffing services are the following:

01
Communication problems.
Distributed teams sometimes misread tasks across time zones or written-only channels. The fix is the same fix that every remote team uses: shared backlog tooling such as Asana, Jira, Trello, or Linear, paired with a chat tool such as Slack or Microsoft Teams, plus a fixed weekly video call where the outstaffing developer joins as a full team member.
02
Motivation gaps.
When you hire in-house employees and outstaff talents, you may struggle with underperformance. That is because outstaff team members can lose motivation since they do not obtain various benefits and bonuses typical for in-house teams. How to address this? Cooperate with reliable outstaffing companies that take care of all such nuances and provide their employees with a great benefits package.
03
Higher responsibility level.
With outstaffing, the people come in through the vendor, but the responsibility for delivery still rests with you. You set the work and you are accountable for whether the project ships on time, in the same way you would be with an in-house team. For organizations that mostly work with project outsourcing, where the vendor owns the final outcome, this shift can feel like extra weight.

Outsourcing Vs. Outstaffing: What Is the Difference?

When comparing outsourcing vs. outstaffing, the key difference is that the first provides the vendor with the authority to do specific tasks or business processes due to the contract. In the second case, you hire developers through the vendor and run the delivery yourself, while the vendor takes care of the legal-employer side.

Below, we have briefly mentioned some more critical differences.

OUTSOURCING
OUTSTAFFING

Tech expertise needed on your side

Lower. Creating requirements is all you need to do. It can be done together with the development team during the discovery phase.

Higher. You set the technical direction and manage the developers' day-to-day work.

Cost

Usually higher because the vendor covers project management, QA, design, and delivery overhead on top of developer time.

Cheaper since the client performs many project-related tasks on his own and pays only for developer time.

Responsibility

Vendor owns delivery and the agreed outcome.

Client owns delivery; vendor owns employment and admin.

Management

The vendor’s project manager manages the team.

The customer manages outstaff employees personally or by an internal project manager.

Speed to start

Slower, outsourcing requires time to create specifications and build the team.

Faster, but the client’s project specifications should be prepared in advance.

Cost of IT Outstaffing Services

The cost of IT outstaffing depends on developer seniority and on the region the developers come from. For vetted mid-level and senior developers, rates from Eastern European and Latin American vendors typically range from $35 to $80 per hour. For comparison, the equivalent total cost of an in-house developer in the US or Western Europe usually works out to between $80 and $150 per hour. The vendor’s rate normally includes payroll, employer taxes, equipment, paid leave, and HR admin.

The hourly rate alone does not tell the whole story. The real comparison is between the total cost of each option. For example, an in-house senior engineer in a US tech hub with a $150,000 salary actually costs the company closer to $200,000 per year once you include benefits, employer taxes, office overhead, equipment, and recruiter fees. A vetted Eastern European or Latin American senior developer at $65 per hour works out to roughly $135,000 per year for a full 40-hour week, and the vendor covers every one of those overhead categories.

There are a few things worth checking when you compare rate quotes from different IT outstaffing vendors:

01
What is included in the rate.
Some vendors quote only the developer's rate and bill extras (such as project management, QA testing, infrastructure, and hosting) separately. Other vendors quote a fully bundled team rate. It is helpful to confirm which type of quote you are looking at before comparing prices.
02
Length of the engagement.
Many outstaffing vendors offer a small monthly-rate discount for longer engagements. This is worth asking about for any commitment that goes beyond a quarter.
03
Replacement terms.
A rate that includes a replacement guarantee and active knowledge-transfer support is usually worth more than a rate that does not include either. It is a good idea to confirm these terms before signing the contract.

DOIT typically places vetted mid-level and senior developers from Eastern Europe and Latin America in the $35 to $70 per hour range, with payroll, contracts, legal, HR, and equipment all included in the rate. The exact rate depends on the technologies the role requires and on the seniority of the developer.

Whenever the total cost of an in-house hire is higher than the outstaffing rate for the same role and seniority level, the outstaffing model effectively pays for itself.

How to Find a Reliable IT Outstaffing Company

When browsing the Internet, you will see numerous companies providing IT outstaffing services. They can help your organization adopt this model to your business processes and obtain the mentioned benefits. But how to select the right partner to reduce the potential outstaffing drawbacks? Below, we have created a checklist to assist you in your search.

 

The Key Steps of the IT Outstaffing Process

If you prefer outstaffing in Eastern Europe and partnering with DOIT Software, the process will include the following stages:

it outstaffing services process

01
Initial contact.
You send your request and share your project details using our website or via the email: request@doit.software
02
Intro call.
DOIT walks through your project in detail and asks about the technologies, scope, engagement length, and timeline, then confirms feasibility on the sourcing side.
03
Sharing requirements.
You determine the positions with necessary skill sets and share your specific expectations such as years of experience, the required tech stack, etc.
04
Shortlisting candidates.
DOIT runs talent-pool analysis and the multi-stage vetting funnel, then evaluates technical test tasks and shortlists developers who match your requirements. Each candidate comes with a pre-interview video, so that you can see them talk through their work before any live call.
05
Interviews and selection.
Together with you, we do some online interviews and talk with the strongest pre-selected engineers. After that, you select the best candidates to get started with.
06
Integration into your team.
The chosen candidates are ready to become part of your project through our company. We sign all docs, and the onboarding process starts.
07
Ongoing support.
As an outstaff IT company, we assist your business and address all administrative issues.

Where to Find an IT Outstaffing Partner?

So you have decided to use IT outstaffing services. But where should you find a reliable, experienced partner to meet your project needs? Here are some helpful resources:

01
Start by googling the B2B network websites of tech companies.
The most popular ones are Clutch, IT Firms, and GoodFirms. They aggregate valuable information regarding outstaffing (Eastern European companies are also included), so you can analyze the available ratings and reviews.

For named comparisons, the article on staff augmentation companies reviews providers side by side, which can be faster than scrolling through individual profiles.
02
Read industry-specific publications.
For instance, Gartner and Forrester regularly publish research papers that mention the market leaders.
03
Use LinkedIn.
Many companies promote their IT outstaffing services on LinkedIn. Thus, you can check their profiles, learn about their experience and employees’ number, and read their content.

It is a good idea to cross-reference at least two of these sources before requesting CVs. Directory listings, public reviews, recent posts, and a vendor’s own thought leadership together give you a clearer picture than any one source on its own.

When it comes to IT outstaffing, Eastern Europe is among the most popular destinations.

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How to Evaluate IT Outstaffing Companies

When evaluating your potential IT outstaffing vendor, you should consider the following critical factors to ensure that they will meet your business requirements.

01
Analyze previous projects
Today, almost all IT vendors have portfolios describing their previous projects. Analyzing them helps you to better understand the company’s expertise in providing IT outstaffing services and decide whether the particular vendor can work on your project.
02
Check market reputation
You should be confident that your partner has an appropriate market reputation and can deliver your project on time. Thus, a good practice is asking for customer references and success stories. Also, you can explore reviews and feedback on the sites mentioned above (ie., Clutch, IT Firms, and GoodFirms).
03
Learn about the recruitment process
Ask the vendor how they source, vet, ramp up, and onboard their developers. Strong vendors are specific about the number of vetting stages, what each stage tests, time-to-first-profile, etc. It is also worth asking about replacement terms. A vendor like DOIT runs an active replacement guarantee with knowledge-transfer support if a developer does not work out, and that kind of guarantee is worth checking for at every partner you talk to.
04
Pay attention to time-zone overlap
Time-zone differences can cut both ways. A LATAM-based developer overlaps US business hours, while an Eastern European developer overlaps European business hours and the early US morning. For teams that need 24/7 coverage, it can make sense to split capacity across both regions. It is helpful to map your daily collaboration windows before you commit to a particular region.

Efficient Collaboration with Remote Developers: Tips and Tricks

it outstaffing services with remote developers
Managing remote developers undoubtedly differs from managing your in-house team. Thus, when using IT outstaffing services, you must ensure effective cooperation with augmented personnel. Here we have briefly described a few trips and tricks on how to do that.

01
Use shared project management tooling
Such software tools help make your project management more straightforward. Using the solutions mentioned above (Asana, Jira, Trello) allows for checking project progress, assigning tasks, and setting deadlines. Also, engineers can receive relevant notifications within these programs.
02
Document the work
Your new team members should continue working even if they do not know how to complete a particular procedure. To avoid such a situation, you must document tasks and internal processes, provide all team members with access to this information, and ensure smooth onboarding.
03
se video for the calls that matter
Video calling apps like Google Meet or Microsoft Teams can help build better relationships within your team. So you should leverage them to promote a sense of team cohesion.
04
Run regular meetings
These meetings let team members feel involved and discuss various project-related issues and challenges. Therefore, you can collect valuable feedback and respond to emergencies quickly.
05
Plan ahead
IT outstaffing services require the customer to plan daily and even weekly tasks in advance. That helps structure the team workflow more effectively. For instance, you can adopt rotating shifts for both your in-house and augmented developers.

Conclusion

When deciding whether to outsource vs. outstaff, many companies prefer the second option. All because IT outstaffing services provide excellent results due to full team dedication to projects. After all, more and more businesses have started hiring remote teams to deliver their projects. So, if you do not want to worry about where to hire high-quality developers and what taxes you should pay for them, opt for IT outstaffing services.

Therefore, get in touch with DOIT Software to augment your team with additional expertise. With staff augmentation provided by DOIT Software company, you will get significant benefits:

01
Strong fit.
90% of our candidates pass probation, while over 70% of staff work on customers’ projects for more than 12 months.
02
Fast time to first match.
You get the first relevant developers in 3-5 business days, while full placement typically lands within 1 to 3 weeks.
03
No recruitment costs.
Your organization only pays the hourly/monthly rate of our top talents.
04
Free replacement.
We replace hired developers if needed and facilitate knowledge transfer.

Frequently Asked Questions

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What is IT outstaffing and how does it work?

Outstaffing is a remote staffing model where the IT vendor provides the customer with additional resources, one or a few developers, or even a dedicated team. The vendor handles the hiring and remains the legal employer, while the developer works exclusively on your project. The client manages the day-to-day work. The vendor handles contracts, payroll, equipment, and HR admin.

What is the difference between outsourcing and outstaffing?

IT outsourcing means delegating business tasks or processes to external software agencies. In this case, communication is limited, you get weekly/monthly reports and project demos from a project manager. Meanwhile, IT outstaffing services provide clients with complete control over the team, although it is officially registered as a vendor’s staff.

What are the benefits of IT outstaffing?

The most critical advantages of IT outstaffing services are the access to a global talent pool, full control over the team, faster time to market, cost reduction, and the absence of legal and administrative issues.

When does outstaffing make more sense than a full-time hire?

There are three main signals that point toward outstaffing. The first is a defined-scope project that will last between 3 and 12 months. The second is a skill that the team needs for the current build but will not need over the longer term. The third is capacity that the team needs within a few weeks, while a typical in-house hire would take much longer to bring in.

VITALY MAKHOV,
CEO @ DOIT SOFTWARE
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