Salesforce is a leader in the CRM solutions market. Forecast says the platform ecosystem will generate more than $1.6 trillion in revenue by 2026. A growing number of businesses gain benefits from these CRM and cloud solutions. However, such implementations demand expertise, which isn’t always available in-house.

To help close the talent gap, we checked the top salesforce development companies’ reviews and compiled a list of the 20 best. In this article, we will discuss agencies’ reputations, products, and offers. As a bonus, you’ll find a guide to choosing the best Salesforce development company for different projects. So, let’s start!

 

Quick Overview: Salesforce Development Services Market

  • Salesforce is the global market leader in customer relationship management (CRM) applications, with a 23.8% share.
  • Salesforce has around 1.5 million registered developers. Forecasts say the company's partner ecosystem will create 9.3 million new jobs and $1.6 trillion in business revenue worldwide by 2026.
  • Nearly 30% of Salesforce CRM customers are in the professional services industry. Other large segments include manufacturing, banking, and financial services.
  • The global Salesforce services market, valued at $13 billion in 2022, is forecast to reach $33.5 billion by 2029, growing at a CAGR of 14.4%. The share of global IT services is 2%.
  • Sales cloud accounts for the largest Salesforce services market share of 36.4%.

TOP 20 Salesforce Development Companies

1

Tkxel

Min. project size: $10,000+

250 - 999 Employees

$25 - $49 / hr

Headquarters

Reston, VA, United States

Tkxel is a Salesforce app development company with over 15 years of experience. They offer assessment, planning, design, configuration, data migration, integration, custom development, training, and support services. Their team consists of certified Salesforce experts.

They use an agile approach for end-to-end Force.com development services. Tkxel also assists in migrating existing products to AppExchange. They can install Marketing, Commerce, Sales Cloud, and Einstein Analytics solutions.

Headquarters

Reston, VA, United States

2

DOIT Software

Min. project size: $10,000+

10 - 49 Employees

$50 - $99 / hr

Headquarters

Austin, TX, United States

DOIT Software provides Salesforce developer staffing services. They conduct three interviews to assess candidates’ technical & soft skills and cultural fit. DOIT Software finds Salesforce developers within 2-4 weeks and presents the first CVs within a week. Their experts specialize in Salesforce consultation, integration, app development, and more. They also offer services for Salesforce clouds, customization, and support.

Beyond hiring, DOIT Software handles payroll, office space, HR, legal support, and team retention. Clients can save up to 60% on Salesforce development services by hiring a team from LATAM or Eastern Europe through DOIT.

Headquarters

Austin, TX, United States

3

Hyperlink InfoSystem

Min. project size: $25,000+

1,000 - 9,999 Employees

$25 - $49 / hr

Headquarters

Jersey City, NJ, United States

Hyperlink InfoSystem is a Salesforce application development company with over 1000 employees. They specialize in designing and implementing Salesforce-based solutions. Their services include Salesforce consulting, Force.com development, integration and migration, and mobile apps for AppExchange.

They also offer component development for Salesforce Lightning, API, UI/UX design, and email services. Hyperlink InfoSystem provides 24/7 customer support channels and regularly showcases its work.

Headquarters

Jersey City, NJ, United States

4

SOLTECH

Min. project size: $10,000+

50 - 249 Employees

$100 - $149 / hr

Headquarters

Atlanta, GA, United States

SOLTECH is a Salesforce development company in the USA with 25 years of experience. They have completed over 3,500 projects for more than 700 clients. Their Salesforce development solutions cover Service, Sales, Health, and Community Clouds. They also specialize in the Salesforce Nonprofit Success Pack and Pardot. SOLTECH can identify the right Salesforce industry-specific solutions and offer support for extensions.

Headquarters

Atlanta, GA, United States

5

Dotsquares

Min. project size: $5,000+

1,000 - 9,999 Employees

< $25 / hr

Headquarters

London, United Kingdom

Dotsquares is an IT company with Salesforce application development services. The company has over 21 years of experience and a 1000-strong tech staff, including 100 Salesforce experts. Their team consists of Salesforce architects, developers, consultants, and marketers. They specialize across Sales, Service, Marketing, Experience, Health, Data, and Commerce Clouds.

The team has assisted over 150 clients in developing more than 210 projects. As a Global Consulting Partner, Dotsquares has completed over 100 integrations with Salesforce. They serve real estate, travel, B2B and B2C solutions, healthcare, education, and banking industries.

Headquarters

London, United Kingdom

6

Britenet

Min. project size: $1,000+

1,000 - 9,999 Employees

$50 - $99 / hr

Headquarters

Warsaw, Poland

Britenet is a Salesforce development agency with 11 years in the market. They have 120 specialists holding 420 certificates. The company has implemented solutions in sales, service, experience, and marketing clouds. Their tech stack also has Pardot, Mulesoft, Tableau CRM, CPQ, and Field Service Lightning.

Britenet can re-architect systems, transfer processes to Salesforce, and audit and integrate existing systems. They support retail, logistics, finance, and healthcare industries.

Headquarters

Warsaw, Poland

7

Closeloop Technologies

Min. project size: $25,000+

10 - 49 Employees

$25 - $49 / hr

Headquarters

Mountain View, CA, United States

Closeloop Technologies is a Salesforce customization company. They specialize in developing custom sales and marketing automation modules, lead and performance management, and reporting. They also offer Force.com development, Salesforce1 mobile apps, and third-party integrations. The company can handle data migration and Salesforce Lightning components. Closeloop Technologies serves the healthcare, commerce, retail, education, and finance sectors.

Headquarters

Mountain View, CA, United States

8

Avenga

Min. project size: $50,000+

1,000 - 9,999 Employees

$50 - $99 / hr

Headquarters

Warsaw, Poland

Avenga is a Salesforce development company with 31 delivery centers across Europe, Asia, and South America. They have completed over 100 successful Salesforce projects in pharma and life sciences, financial services and banking, insurance, and automotive industries. Their team consists of 140+ Salesforce experts holding over 500 certificates.

Avenga became a Certified Salesforce Consulting and Technology Partner over 10 years ago. Their expertise spans Sales, Marketing, Service, and Experience Clouds. Their professional services also cover MuleSoft and the Salesforce Platform.

Headquarters

Warsaw, Poland

9

AllianceTek

Salesforce projects

50 - 249 Employees

$25 - $49 / hr

Headquarters

Malvern, PA, United States

AllianceTek is a software development team of over 110 professionals across 9 global locations. The company has 18 years of experience and has completed over 580 projects. They provide Salesforce CRM development services. It includes customer access portals, alert automation, and account and activity management solutions. Besides CRM, AllianceTek covers Salesforce sales and marketing management, as well as customer analysis and reporting tools.

Their technology stack includes Einstein Analytics, Service and Commerce Cloud, Salesforce Lightning, Heroku, and more. AllianceTek serves the Healthcare, Education, Travel, Finance, Real Estate, Mortgage, and Retail industries.

Headquarters

Malvern, PA, United States

10

Sumeru Inc

Min. project size: $5,000+

50 - 249 Employees

$100 - $149 / hr

Headquarters

Los Angeles, CA, United States

Sumeru Inc. is one of the best Salesforce consulting firms, partnering with over 100 brands. Their team of integration specialists excels in Custom API Integrations, monitoring, and troubleshooting. They are proficient in Sales Cloud, Service Cloud, Community Cloud, Marketing Cloud, Pardot, and CPQ. Sumeru Inc. aids businesses with Salesforce implementation and custom development to maximize ROI.

Headquarters

Los Angeles, CA, United States

11

Ergonized

Min. project size: $25,000+

50 - 249 Employees

$50 - $99 / hr

Headquarters

New York, NY, United States

Ergonized is a USA-based Salesforce company specializing in CRM solutions. With 16 years of experience in custom software development, they have delivered over 200 projects. Their team of 60 developers serves more than 33 ongoing clients globally. Ergonized offers consulting, marketing, community clouds, and Salesforce app development. They also handle data, user interface, and business logic integration with the Salesforce platform.

Headquarters

New York, NY, United States

12

Peeklogic

Min. project size: $5,000+

50 - 249 Employees

$50 - $99 / hr

Headquarters

Austin, TX, United States

Peeklogic, LLC is a Salesforce development company founded in 2015, based in Austin, TX. They are a Salesforce Silver Consulting and ISV Partner. With a team of over 40 members, Peeklogic has completed over 50 projects and has developed 3 own AppExchange products.
Their services include Salesforce AppExchange apps and custom development, CRM implementation, project management, and marketing. They also offer Salesforce health checks, integrations, and migration services.

Headquarters

Austin, TX, United States

13

Velvetech

Min. project size: $25,000+

50 - 249 Employees

$50 - $99 / hr

Headquarters

Chicago, IL, United States

Velvetech is a Salesforce development and consulting company. They assist organizations in leveraging CRM adoption services, building custom modules, and enabling systems integration. Beyond Salesforce, Velvetech works with Microsoft Dynamics 365, SugarCRM, Zoho CRM, and HubSpot.

Their Salesforce developer projects include workflow optimization, automation, business intelligence, and cloud and mobile solutions. With over 10 years of experience, their team specializes in integrating CRM with ERP, CMS, POS, and other cloud-based systems.

Headquarters

Chicago, IL, United States

14

BugendaiTech US

Min. project size: $1,000+

50 - 249 Employees

$100 - $149 / hr

Headquarters

Scottsdale, AZ, United States

BugendaiTech is one of the Salesforce consulting companies with a focus on CRM. They offer implementation, integration, support, and maintenance services. Their development services include custom builds with Apex, Visualforce, and Lightning components. The company also provides expertise in working with AppExchange solutions. It contains pre-built customization, help in app selection, and integration services.

Headquarters

Scottsdale, AZ, United States

15

LaunchPad Lab

Min. project size: $10,000+

50 - 249 Employees

$150 - $199 / hr

Headquarters

Chicago, IL, United States

LaunchPad Lab is one of the top Salesforce development companies. They have launched over 575 projects for 210 clients. Their technology stack includes Heroku, Experience, Sales, Service, Industries, Commerce and Marketing Cloud, and Salesforce Mobile Publisher. In their approach to Salesforce corporate development, they offer bi-weekly demos, conduct weekly client meetings, and continuously QA/test the system.

Headquarters

Chicago, IL, United States

16

Inventcolabs

Min. project size: $5,000+

50 - 249 Employees

< $25 / hr

Headquarters

Jaipur, India

Inventcolabs is a Salesforce development company with a team of over 50 members, 50% of whom are senior staff. With 8 years of industry experience, they have served over 150 clients. Their expertise includes Salesforce Community, Commerce, Marketing, Experience Clouds, and Salesforce Einstein and Pardot integration.

They also provide Lightning development and consultation services. The company offers a 24×7 Salesforce CRM support network. Inventcolabs serves the e-commerce, healthcare, automotive, travel, food, and real estate sectors.

Headquarters

Jaipur, India

17

VentureDive

Min. project size: $50,000+

250 - 999 Employees

$25 - $49 / hr

Headquarters

Lahore, Pakistan

VentureDive is a Salesforce custom development company with over 450 developers and architects. They specialize in Salesforce mobile, platform, and app development. Their team excels in Sales, Service, and Commerce Cloud implementations.

VentureDive also assists in migrating to Salesforce from existing CRM software. The company offers 24/7 system monitoring, user help desk, functionality upgrades, health checkups, and troubleshooting. They also help companies hire onsite and remote certified Salesforce developers, architects, and consultants.

Headquarters

Lahore, Pakistan

18

DianApps

Min. project size: $5,000+

50 - 249 Employees

$25 - $49 / hr

Headquarters

Jaipur, India

DianApps is a Salesforce development company with 150+ team members in 5 global offices. They have more than 50 technology solutions and a portfolio of 200 customers. Also, their team has 20 certifications and 50 Salesforce projects. They work on Salesforce Customer 360, CPQ, Einstein GPT, AppExchange Solutions, and custom API integration.

The company focuses on implementing cloud solutions for financial services, sales, service, and marketing. They also offer consulting, integration, customization, support, and application development.

Headquarters

Jaipur, India

19

Sunrise Integration

Min. project size: $10,000+

10 - 49 Employees

$100 - $149 / hr

Headquarters

Los Angeles, CA, United States

Sunrise Integration is a company specializing in custom software applications and workflow development. They boast over 156,000 hours of expert coding and more than 250,000 app installations. Their team of experts offers custom integration, configuration, and Salesforce development services.

It includes custom apps, API, Cartridge development, and Salesforce Commerce Cloud integration. They can assist with lead management and customization workflows, API integration, shipping, and WMS synchronization.

Headquarters

Los Angeles, CA, United States

20

Synebo

Min. project size: $1,000+

50 - 249 Employees

$50 - $99 / hr

Headquarters

Odesa, Ukraine

Synebo is a Salesforce partner and PDO with expertise in all platform solutions. They have 8 years of experience and a team of over 160 employees holding 220 Salesforce certifications. The company has completed 1000+ projects for more than 363 companies.

Synebo specializes in Salesforce consulting services, software delivery process development, development & integration. They work with Service, Experience, Marketing, Financial Services, and Sales Clouds. They also have experience with OMS, ISV/OEM, CPQ, Einstein, and Salesforce1. Synebo serves over 40 industries.

Headquarters

Odesa, Ukraine

What is a Salesforce Development Company?

salesforce development company facts

Salesforce is a cloud-based software company known for its CRM product. Salesforce services allow companies to use cloud technology to better connect with customers, partners, and prospects.

Its platform offers a set of tools for sales, customer service, marketing automation, analytics, and app development. It’s designed to help organizations with such functions:

  • manage customer accounts;
  • track leads;
  • execute and track marketing campaigns;
  • provide after-sales service.

salesforce development company tools

Besides CRM, Salesforce offers various cloud solutions:
01

Sales Cloud

Manages sales processes, tracks customer interactions, and forecasts sales. It helps lead management, opportunity tracking, and generating reports and dashboards.
Add-on Products: Sales Engagement (Inbox & Lightning Dialer), Einstein Sales Analytics, Revenue Analytics, Maps, Scheduler.
02

Service Cloud

Provides customer service and support tools. For example, call center software, self-service portals, and case management.
Add-on Products: Einstein Service Analytics, Voice, Lightning Service Console, Field Service Lightning.
03

Marketing Cloud

Offers digital marketing automation and analytics software, including email, mobile, social media, and online advertising.
Add-on Products: Marketing Cloud Account Engagement (Pardot), Data Cloud for Marketing, Engagement History Dashboards, B2B Marketing Analytics Plus.
04

Commerce Cloud

Supports e-commerce for B2C and B2B environments. For example, online store creation, order management, and customer engagement.
Add-on Products: Salesforce Order Management, B2B Commerce, Einstein Analytics for Commerce Cloud.
05

Experience (formerly Community) Cloud

Enables companies to create branded online communities for communication and collaboration for customers, partners, and employees.
Add-on Products: Experience Cloud Sites, Experience Cloud Lightning App Builder, Experience Cloud Data.
06

Analytics Cloud (Tableau CRM)

Provides business intelligence and analytics, allowing users to explore and visualize data from various sources.
Add-on Products: Einstein Analytics, Tableau CRM (integrated)

salesforce development company clouds

Salesforce is also developing industry-specific solutions. Here are examples:
01

Financial Services Cloud

Industry-specific tools for wealth management, insurance, and banking. It supports client management.
Add-on Products: Financial Advisor Console, Wealth Management Accelerator, Financial Services Data Cloud.
02

Healthcare Cloud

Manage patient engagement, care coordination, and clinical workflows.
Add-on Products: Health Cloud Patient Engagement, Health Cloud Lightning Scheduler, Health Cloud Einstein.
03

Public Sector Cloud

Solutions for government agencies to manage citizen engagement, case management, and grant administration.
Add-on Products: Government Lightning Components, Lightning Flow for Government, Nonprofit Success Pack.

Salesforce provides a platform for developing custom apps using the Salesforce Lightning and Apex programming language. This allows companies to create their own solutions in the Salesforce environment. They also have their market for third-party apps that run on the Salesforce platform – AppExchange.

In fact, the Salesforce development company is a firm that сreate custom solutions on the Salesforce platform. They build applications, integrate systems, and customize Salesforce to meet specific business needs. These companies have teams of developers skilled in Salesforce technologies. They can help businesses of all sizes get the most out of their operations and customer relationships.

 

Common Salesforce Development Services

Here are some of the typical services that a Salesforce development company offers:

 

Custom app development

These services extend Salesforce’s capabilities beyond its out-of-the-box offerings. It includes designing, building, and deploying customized apps to meet business needs.

salesforce development company process

The full cycle of Salesforce custom app development often involves:
01

Initial analysis and planning

A Salesforce development company studies business requirements, goals, and existing systems. They define this stage's app functionalities, workflows, and user experience.
02

Prototyping and design

The design phase focuses on architecture, interaction design, usability, wireframes, and visual design. This includes the layout of the app, the navigation flow, and the overall user experience.
03

Development

At this stage, prototypes and designs turn into code. To do this, developers use Salesforce technologies such as Apex (for backend logic), Visualforce (for custom user interfaces), and Lightning Web Components (for building responsive and dynamic user experiences).
04

Integration

Developers integrate the app with the Salesforce platform and other external systems and data sources.
05

Testing and QA

A Salesforce development company conducts tests during the entire process. This includes unit testing, system testing, and user acceptance testing (UAT).
06

Deployment

The company provides a detailed deployment plan. This includes steps, risks, mitigation actions, and the rollout procedure. They also help launch the app and transfer ownership to the client.
07

Ongoing support and maintenance

Salesforce development companies offer these services to resolve any post-deployment issues.

This could include anything from a simple lead capture form to a complex quote-to-cash app.

 

Salesforce integration

Integration services connect Salesforce with other business systems and apps. This enhances data sharing and workflow automation across different platforms. The services use APIs and middleware. It ensures smooth data flow and functionality between Salesforce and external systems. Common integrations include:

  • ERP (Enterprise resource planning)
  • Marketing automation
  • Customer service platforms
  • Accounting software
  • Custom applications

The goal is to create a unified ecosystem that improves efficiency and provides a 360-degree view of the customer. Integration services also cover data synchronization.

 

Salesforce customization

Salesforce customization tailors the platform’s existing product to fit specific business needs. It includes:

  • changing user interfaces;
  • creating custom applications;
  • adjusting workflows.

Businesses can change fields, objects, and reports for their operations. Customization ranges from simple layout changes to complex coding. The process involves analyzing needs, designing solutions, implementing changes, and testing for quality.

 

Salesforce consulting

Consulting services provide expert guidance on maximizing the Salesforce platform. Salesforce consultants analyze business needs to recommend the best Salesforce solutions. They assist with implementation, customization, and integration. These services help businesses optimize workflows and improve customer relations.

Salesforce organizations can also offer training and support for Salesforce products. They advise on data management and analytics within Salesforce. The goal is to ensure businesses fully leverage Salesforce capabilities.

 

Other Salesforce services

There are also other services:

  • Salesforce implementation
  • Data migration
  • Training and support
  • AppExchange development
  • Managed services
  • Salesforce Cloud integration

In fact, they can be either part of the services we described above or separate. For example, if you just need to migrate data from a previous CRM system to Salesforce or get support for an existing app.

This list can grow depending on the sector of use. Ask about the company’s experience in your industry and their specific services.

 

Benefits of Engaging a Salesforce Development Company

Salesforce allows for extensive customization to tailor the CRM to fit your business. For example, these solutions can automate repetitive tasks, provide real-time insights, and centralize data. It can be easily scaled to fit your business size and growth. Moreover, Salesforce boasts a large ecosystem that offers many apps and integration options besides CRM.

salesforce development company benefits

The benefits of Salesforce development are hard to list because of the number of features. So, here are some of the key goals and advantages you can get:

 

1. Increase ROI

  • The agency can tailor Salesforce to your unique business processes. This can lead to faster sales cycles, higher conversion rates, and increased revenue.
  • Salesforce development company can automate repetitive tasks, freeing up your sales team to focus on closing deals. For example, data entry, lead scoring, and follow-up emails.
  • Service providers can connect Salesforce with other systems. For instance, marketing automation platforms and accounting software.

 

2. Improve sales performance

  • Salesforce development company can design workflows that guide your team through each stage of the sales process. It ensures consistency and reduces errors.
  • Service providers can build custom dashboards and reports that provide insights into your sales data. It helps you identify trends, track performance, and make better decisions.
  • Salesforce firms can develop mobile apps that allow your sales team to access and update Salesforce data on the go.

 

3. Reduce costs

  • Improving automation and streamlining workflows can save your team valuable time and resources.
  • Data validation and other tools can help cut costly errors caused by manual data entry.
  • Service providers can analyze your Salesforce usage and suggest ways to optimize your subscription plan.

 

4. Extra Benefits

  • Experienced developers can often install your Salesforce solution faster than your in-house team.
  • Salesforce consultants can provide valuable insights based on their extensive experience.
  • Many companies offer ongoing maintenance and support. So, they will ensure your Salesforce system continues to run smoothly and evolve with your needs.

But remember, custom development can be expensive, so assess your budget and ROI potential. If your needs are simple, you can achieve them through standard Salesforce functionality or basic customization. If you have a team with strong Salesforce skills, you can handle development in-house. Or you can consider IT staffing services to hire several developers for your project.

After all, the decision to hire a Salesforce development company depends on your individual needs and priorities. Weigh the potential benefits and costs to determine the best course of your business actions.

How to Choose the Right Salesforce Development Company

Now, let’s move on to the selection process. This section will focus on expertise, experience, and suitability for your project.

 

Tech Stack

To begin with, let's look at the technical stack of a potential development partner. Here's a focused list of the technology components to consider:
01

Apex

It’s Salesforce's proprietary programming language for backend development. Developers use it for custom applications, triggers, and workflows. Focus on partners with proven Apex skills and best practices.
02

Visualforce

It’s a framework for creating custom, dynamic, Salesforce-hosted user interfaces. Check for experience in designing rich and interactive pages within Salesforce.
03

Lightning Web Components (LWC)

It’s a modern framework for building reusable and performant UIs. Emphasize partners with strong LWC skills and knowledge of component-based architecture.
04

Einstein Analytics

It’s Salesforce's AI platform for data visualization, reporting, and predictive analytics. Seek partners who leverage Einstein to unlock data insights and drive business decisions.
05

Salesforce APIs

Look for experience with APIs like REST, SOAP, Bulk, Streaming, etc. It’s crucial for integrating Salesforce with external systems and data sources.
06

Heroku

It’s a cloud platform as a service (PaaS) supporting several programming languages. Heroku's experience is valuable for developing custom apps outside the Salesforce environment but integrated with Salesforce data.
07

Salesforce DX

It’s a set of tools that makes it easier for developers to work on Salesforce projects. It helps teams work together better, makes coding more efficient, and simplifies testing and deploying apps. With Salesforce DX, developers can use version control with tools like Git, manage projects through the command line, and test their apps in temporary environments without risks. So, clients can expect more efficient and reliable project delivery.
08

MuleSoft

It’s a platform for building application networks that connect apps, data, and devices with APIs. For a client, an experience with MuleSoft means they can expect seamless Salesforce integration with other systems.

Besides, you should also remember fundamental development skills, such as JavaScript and Python. Some Salesforce solutions support AMPscript, DataWeave, and SQL.

The ideal tech stack is dynamic and depends on your project requirements. If you are still determining what technologies you need, it is better to consult with Salesforce experts.

 

Expertise and Experience

The first and most important thing is qualifications. You can look for developers with Salesforce certifications relevant to your project. Here are some examples:

  • JavaScript Developer
  • Platform App Builder
  • Platform Developer
  • OmniStudio Developer
  • Industries CPQ Developer
  • B2C Commerce Developer
  • Marketing Cloud Developer
  • Slack Certified Developer
  • MuleSoft Developer Certifications

But this is by no means a requirement. After all, any developer with other software engineering experience can also be a Salesforce expert. So, you will find out the main things at the consultation.

Understand the Salesforce development company’s process, from initial consultation to implementation and support. Depending on your project’s complexity, look for structured methodologies like Agile or Waterfall. Ensure the service provider uses version control systems and automated testing frameworks for QA.

Review the Salesforce agencies’ portfolio of past projects, focusing on industry relevance. Also, check their listings on the Salesforce AppExchange and customer reviews.

You can request detailed case studies. So you will be able to analyze their problem-solving approach and achieve results for clients. And remember to ask about their project management structure and who will be your primary point of contact.

 

Questions to Ask Your Salesforce Service Providers

Now, let’s move on to the direct questions you should ask your future partner.

  • Can you share your experience with projects like mine?
  • What technologies and tools do you use for development and testing?
  • How do you ensure data security and compliance with relevant regulations?
  • What is your approach to change management and user adoption?
  • What are your pricing model and payment terms?
  • Can you describe your company culture and how it aligns with my expectations?
  • How will you address specific challenges or integrations in my project?
  • Can you explain your approach to performance optimization and scalability?
  • What support and maintenance services do you offer?
  • How do you handle project scope changes and extra requests?

You can conduct interviews with many companies to compare their offerings and find the best fit. Ask clarifying questions during interviews to understand their capabilities. Feel free to negotiate based on your budget and project requirements. With this approach, you can choose a company you trust and feel comfortable cooperating with.

7 Success Salesforce Development Examples

Salesforce’s platform caters to diverse industries and needs. It’s a popular choice for companies of all sizes. Here are some examples of how organizations leverage Salesforce custom development to achieve remarkable results:

examples salesforce development company

 

1. Priority Health

Industry: Healthcare

Goal: To unite sales, service, and marketing teams on a single CRM platform.

Solution: A new portal for agent development and marketing automation tools implementation with Salesforce Professional Services.

Outcome: 60% reduction in adaptation time, 115% increase in automation, and x3 growth in the number of personalized campaigns.

 

2. Stanley Black & Decker

Industry: Manufacturing

Goal: Enhance customer engagement and operational efficiency through digital transformation.

Solution: Implemented Salesforce Platform to develop connected tools. Utilized Service Cloud Lightning for customer service excellence. Customized the Salesforce1 Mobile App for on-the-road franchisee support.

Outcome: Saved over 6,000 hours annually on manual tasks. Improved customer service response times and fostered innovation in tool functionality and maintenance.

 

3. NASA

Industry: Government

Goal: Streamline the intern recruiting process, enhance engagement, and strengthen relationships.

Solution: Launched the STEM Gateway on Salesforce Customer 360 for the internship management platform. Implemented Service Cloud for efficient application processing. Utilized Tableau and CRM Analytics for integrated reporting.

Outcome: Enabled one internship coordinator to manage an average of 143 applications. Reduced data call response effort from 15 different systems to a single system.

 

4. Santander UK

Industry: Financial Services

Goal: Enable UK businesses to scale up internationally with personalized support.

Solution: Developed Santander Navigator, a digital subscription platform on Salesforce. Integrated with Salesforce Customer 360 for comprehensive customer management.

Outcome: Achieved a 4X increase in daily customer conversations in just 15 minutes, with 70% of subscribers being new customers.

 

5. ReserveBar

Industry: E-commerce

Goal: Scale e-commerce operations to sell and deliver a vast product range for 3,500 partners.

Solution: Implemented Commerce Cloud for real-time pricing and partner integrations. Updated inventory and prices across partner stores every 10 to 60 minutes for real-time accuracy.

Outcome: Catalogued 150,000 products, managed millions of variants, and built a new site in only 30 days.

 

6. Schneider Electric

Industry: Energy Management and Automation

Goal: Enhance sales opportunities using advanced digital tools for better customer insights.

Solution: Implemented Salesforce Customer 360, including Sales Cloud and Service Cloud. Enhanced with AI tools for predictive sales insights. Developed a “digital opportunity factory” using CRM Analytics and Einstein Discovery.

Outcome: Achieved a 30% reduction in time to close sales leads and significantly reduced data prep run time. Enabled sales reps to work with the latest data insights every morning.

 

7. Heathrow Airport

Industry: Aviation

Goal: Enhance passenger experience and increase digital revenue.

Solution: Implemented Salesforce Customer 360 for a unified view of customer interactions. Utilized Data Cloud and Marketing Cloud for targeted communications.

Outcome: Boosted digital revenue by 30% since 2019 and significantly increased customer satisfaction.

These are just a few examples, and the possibilities are endless. Remember, success hinges on your needs and a skilled Salesforce development company for solutions that empower your business goals.

Summing up

Salesforce development helps businesses automate tasks, optimize workflows, and gain real-time insights. These solutions drive targeted campaigns, automate lead nurturing, and help to close deals faster. If you find a reliable Salesforce development company, you will be able to increase productivity and create a feature-rich and easy-to-maintain Salesforce solution.

To do this, consider the service provider’s expertise, alignment, and support. Also, check out our top 20 Salesforce development companies listed above. If you want to learn more about their solutions or hire Salesforce developers, contact us today.

Frequently Asked Questions

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How many Salesforce developers are there?

Salesforce’s online learning platform, Trailhead, boasts over 12 million users globally. However, not all Trailhead users are professional developers. Based on the analysis of job postings, Zippia estimated over 6,000 Salesforce developers were working in the US as of January 2024.

Is Salesforce still in demand?

Yes, Salesforce skills remain highly in demand. The market is experiencing constant growth, and forecasts say the Salesforce ecosystem will create about 9.3 million new jobs by 2026.

What does the Salesforce company do?

Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses of all sizes manage their customer interactions and data. They offer sales and marketing automation, customer service, analytics, and app development.

What do Salesforce app development services include?

Salesforce services include custom app development, system integration, platform customization, and strategic consulting. It also encompasses implementation and setup, data migration, user training and support, AppExchange app development, managed services, and analytics and data insight services.

Vitaly DOIT Software
VITALII MAKHOV,
CEO @ DOIT SOFTWARE
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