Employee theft, the act of stealing from an employer, is more prevalent than most business owners realize. A shocking statistic reveals that 75% of employees have stolen at least once from their employer.

Continue reading and explore strategies to prevent and address employee theft. Learn how to implement security measures, foster integrity, and recognize warning signs.

 

Key Employee Theft Statistics

The prevalence of employee theft and fraud presents a significant challenge for businesses. Consider the following eye-opening statistics:

 

  • Employee theft contributes to over 30% of company failures.
  • Staff members are responsible for 90% of major theft incidents.
  • Four out of ten employees who engage in theft have previously raised HR concerns.
  • If assured of not being caught, 60% of workers would consider stealing.
  • Business partners are most likely to be perpetrators in finance and insurance, followed by healthcare and IT.
  • In healthcare, 84% of insider incidents are financially motivated.
  • Government, healthcare, construction, and service sectors account for 27% of employee fraud, while finance, technology, and other industries make up 23%.
  • Companies lose approximately 5% of annual revenue to fraud.
  • Financial services, insurance, and healthcare are most vulnerable to insider threats.

 

These figures highlight the urgent need for effective preventive measures and vigilant oversight. Moving on, let’s explore the ways employees commit theft.

Types of Employee Theft

What is employee theft? An employee theft definition encompasses any unauthorized taking, use, or misuse of an employer’s assets. It extends far beyond just cash, including time, information, merchandise, and supplies.

employee theft

Understanding the various types of employee theft is crucial for effective prevention and management.

employee theft

Here’s a detailed breakdown of employee theft examples:

 

  • Time Theft occurs when employees are paid for time they haven't actually worked. This form of workplace theft includes extended breaks, early departures, and excessive personal activities during work hours. Other examples are falsifying time records, having colleagues clock in or out on behalf of others, etc. It can also involve working on personal projects or side businesses during company time. Time theft may be easier to commit and harder to detect for remote workers due to the lack of direct oversight. While each instance may seem minor, the cumulative effect can significantly impact profitability.
  • Embezzlement is a serious form of financial fraud where employees misappropriate company funds for personal use. Examples include manipulating financial records to hide stolen funds and creating fake vendors or invoices. Other forms involve redirecting company payments to one's own accounts and using company credit cards for personal expenses. Embezzlement is typically committed by employees with access to financial resources.
  • Data Theft involves unauthorized access, copying, or distribution of company data or intellectual property. Examples can include transferring confidential files onto personal devices and unauthorized access to restricted databases. Other instances involve selling customer information or using company data for personal business ventures. The consequences of data theft can be severe, leading to financial losses, reputational damage, and legal issues.
  • Inventory Theft includes stealing merchandise for personal use or resale and "shrinkage" through deliberate mishandling of stock. Other examples involve manipulating inventory records and providing unauthorized employee discounts or giveaways. This type of theft can occur at various points in the supply chain, from warehouses to retail floors. It results in direct financial losses and damaged customer relationships.
  • Expense Account Fraud occurs when employees manipulate the company's reimbursement system for personal gain. It involves inflating legitimate business expenses, submitting personal expenses as business-related, etc. Some employees might exaggerate mileage claims, upgrade travel accommodations without authorization, etc. While individual instances might seem small, systematic abuse can lead to significant financial losses over time.
  • Payroll Fraud involves manipulating the payroll system to receive unearned pay. Examples include creating "ghost" employees and pocketing their salaries. They also entail tampering with direct deposit information to divert funds. Payroll fraud can be particularly damaging as it often goes undetected for long periods.
  • Skimming involves diverting company funds before they're recorded in the books. For example, employees might pocket cash before it's logged as sales or underreport income. They can also void legitimate transactions to misappropriate funds. Skimming is often hard to detect because the stolen funds never enter the company's accounting system. It's particularly common in cash-heavy businesses or those with point-of-sale (POS) systems.
  • Information Theft is similar to data theft but often focuses on non-digital assets or knowledge. It can manifest as stealing client lists or contact information and taking proprietary business strategies or plans. Other instances involve copying confidential financial information, as well as accessing and misusing employee personal data. This type of theft can severely damage a company's competitive advantage and customer relationships.
  • Intellectual Property Theft involves the unauthorized use, reproduction, or distribution of a company's intellectual assets. It can include stealing product designs or formulas and copying and selling company software. This type of theft also involves using company trademarks without authorization and taking research data or results. Intellectual property theft can be particularly damaging for innovative companies, potentially costing them their market edge.
  • Kickbacks and Bribery involve employees accepting unauthorized benefits that compromise the company's interests. Among examples are accepting vendor payments for preferential treatment and offering unauthorized discounts. Other instances are rigging bids or contracts and receiving gifts in exchange for business favors. These practices can lead to inflated costs, inferior products or services, and legal consequences for the company.
  • Cyber Theft lies in hacking company systems for financial gain and using company networks for cryptocurrency mining. It also encompasses phishing schemes against coworkers and installing malware to steal company data. Cyber theft can result in substantial financial losses, data breaches, and damage to company infrastructure.
  • Theft of Services involves using company resources for personal benefit without proper compensation. Examples include using company equipment for personal side businesses and unauthorized use of company vehicles. Other instances are excessive personal use of company phones and using company postage or shipping for personal items. While often viewed as minor, widespread abuse of company services can lead to significant costs and resource drain.

Understanding the Causes

It’s important to understand why employees engage in theft by employee behavior. Let’s explore some common causes:

 

  • Retaliation: Workers who feel wronged might steal as a way to get back at their employer.
  • Perceived harmlessness: Some employees believe their theft won't hurt the company, especially if insurance covers losses.
  • Lack of consequences: Employee theft may increase when security is lax and punishments aren't enforced.
  • Financial need: Personal financial struggles can lead some workers to steal.
  • Entitlement: Some employees might feel they deserve more than they're getting. Thus, they use theft to compensate.
  • Addiction: Substance abuse or gambling problems can drive individuals to steal for quick cash.
  • Peer pressure: In some workplace cultures, theft might be seen as normal or even expected.
  • Lack of loyalty: Employees who don't feel connected to the company may be more likely to steal.
  • Misunderstanding: Sometimes, employees might take items without realizing it's considered theft.

 

Understanding these causes can help businesses prevent employee theft. Companies can create a more secure and trustworthy work environment by addressing the root issues.

Ways to Prevent Employee Theft

Understanding how to prevent and handle employee theft is crucial for companies of all sizes.

 

Conduct Comprehensive Pre-Employment Screening

To effectively address employee theft in the workplace, conduct thorough background checks and look for red flags during interviews. These warning signs may include inconsistencies in employment history, evasive answers about past jobs, etc. For positions handling finances, consider reviewing credit history. Implement a comprehensive pre-employment screening process, including phone and face-to-face interviews. Consider drug tests for certain positions and review candidates’ social media profiles for additional insights.

 

Establish Anti-Theft Policies

Creating a comprehensive code of ethics is fundamental. This code should cover all types of theft mentioned in the above section. Educate all employees about these policies from day one, ensuring they understand the definitions. These measures set expectations and demonstrate that the company takes the issue seriously.

Develop detailed policies for expense reporting, time tracking, and use of company resources. They should include specific guidelines on what constitutes acceptable use. These policies should also outline clear procedures for reporting expenses or logging time. Regularly review and update them to address new potential threats, such as emerging technologies.

 

Implement Security Measures

Implementing robust security measures is crucial in preventing employee theft. Install high-quality remote surveillance cameras in key areas such as stockrooms, cash registers, etc. Use modern alarm systems with features like motion detection and remote monitoring. These tools deter potential thieves and provide evidence if theft occurs.

Invest in inventory tracking software using barcodes or RFID technology to monitor stock levels in real time. It allows for quick identification of discrepancies and can help pinpoint when and where theft might be occurring. Implement POS systems that track and timestamp all transactions to prevent skimming.

Cybersecurity measures are important, especially for companies with digital assets or those handling sensitive customer data. Security software developers have created a range of solutions to address these growing concerns. They include firewalls, multi-factor authentication, etc.

 

Set Up Access Control Systems

Controlling access to sensitive areas and information is crucial in employee theft prevention. Use electronic access control systems that log entries and exits. Restrict entry to valuable assets and sensitive data based on job roles and responsibilities. Regularly change passwords and update access permissions, especially when employment status changes.

Implement a system to track and manage office keys, including a sign-out process for temporary access. Consider introducing time-based access controls, restricting certain sensitive operations to specific day periods.

 

Enforce Financial Controls

Conduct regular and surprise audits and closely monitor key financial records. Set up checks and balances so that no single employee has complete control over financial transactions. Implement segregation of financial duties to prevent embezzlement. Use advanced payroll systems that minimize manual entries to reduce the risk of employee theft.

 

Improve Inventory Management

Use real-time inventory tracking software for both supply and product inventory. Conduct regular audits to identify discrepancies quickly. Educate employees about the implications of inventory theft on the business and their job security.

 

Enhance Employee Management

To monitor employee breaks and tasks without micromanaging, implement a comprehensive approach. Start by setting clear, measurable productivity goals and key performance indicators (KPIs) for each role. Rather than constant daily oversight, conduct regular, scheduled performance reviews weekly or monthly. Also, a project management system should be implemented where employees can update their task progress.

Instead of continuous surveillance, use occasional spot checks or audits to maintain oversight. Establish core working hours for team availability, but allow schedule flexibility when possible. Train managers to focus on results rather than monitoring every minute of an employee’s day. Create an open-door policy for employees to discuss workload, fostering open communication. Finally, use team meetings to discuss overall productivity and collaborate on process improvements.

 

Create Anonymous Reporting Systems

Creating an anonymous reporting system can be effective in uncovering employee theft. Set up a confidential tip line, email address, or online form for reporting suspicious activity. Ensure that the system is accessible. Also, employees need to be aware of its existence and purpose. It allows honest staff to speak up without fear of retaliation.

Consider partnering with a third-party whistleblower hotline service to ensure complete anonymity. While incentivizing reporting, be cautious not to encourage unfounded accusations. Clearly communicate the process for investigating reports and the protections in place for whistleblowers.

 

Perform Regular Risk Assessments

Conduct periodic evaluations and address weaknesses promptly. Use the findings to train employees and improve your security measures. Hire experts to assess your network infrastructure. Also, have them evaluate your physical inventory management.

 

Focus on Employee Satisfaction and Training

Improving overall employee satisfaction can reduce motivation for theft. Ensure fair compensation, address employee needs, and create a positive work environment. Provide regular training on ethical practices, cybersecurity awareness, and the value of company assets.

 

How to Deal with Employee Theft

To effectively address suspected employee theft, take immediate action. Here’s what you can do:

 

Gather and Document Evidence

Gather solid evidence before making accusations. Document everything thoroughly, including conversations and actions taken. When handling employee theft, be prepared to involve law enforcement if necessary.

 

Confront the Suspected Employee

When confronting an employee about theft, have a witness present, preferably from HR or senior management, and stick to the facts. Avoid emotional reactions and follow your established policies consistently. Present the evidence clearly and give the employee an opportunity to respond.

In most cases, theft warrants immediate termination, but ensure you follow proper procedures to avoid legal issues. It may include providing a written notice of termination and conducting an exit interview. Be prepared for various reactions, including denial, anger, or confession.

 

Implement Post-Incident Measures

Conduct a thorough audit after discovering the theft. Secure any vulnerabilities exposed by the incident. These steps may involve a comprehensive review of financial records, inventory counts, and security systems. Use the experience to strengthen your employee theft prevention strategies, updating security protocols.

Regularly review your policies to ensure they remain effective and relevant. Implement surprise cash counts and meticulous reconciliation of sales and receipts. Consider implementing advanced security measures such as AI-powered video analytics for detecting suspicious behavior.

 

Consider Legal Actions

Consider legal action if warranted, but always consult with a lawyer first. Understand the legal implications of how you handle employee theft to protect your business. Be aware of laws regarding surveillance, privacy, and employee rights in your jurisdiction.

Remember, creating a culture of trust and integrity is key to preventing employee theft in the long term. Businesses can significantly reduce theft risks by implementing comprehensive strategies and remaining vigilant. Encourage open communication, recognize ethical behavior, and lead by example.

 

Summing up

Employee theft remains a persistent threat to businesses. By implementing the strategies outlined in this article, organizations can reduce the theft risk and mitigate its impact. Preventing employee theft requires a proactive approach. These measures include clear policies, ongoing vigilance, etc. Should incidents occur, a well-prepared response plan is essential for addressing such issues effectively.

Remember, employee theft is not just a financial loss; it can also damage a company’s reputation and morale. By taking proactive steps, businesses can protect their assets and maintain employee trust.

Need advanced security solutions to tackle employee theft? Share your needs and receive CVs from top developers within a few days. Contact us to get started today.

Vitaly DOIT Software
Vitalii Makhov,
CEO at DOIT Software
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Frequently Asked Questions

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What refers to employee theft?

Employee theft involves any unauthorized taking, use, or misuse of an employer’s assets.

How do you manage employee theft?

Managing employee theft involves implementing security measures, setting clear policies, and conducting regular audits. It’s crucial to address theft swiftly, gather solid evidence, and involve law enforcement if necessary.

What is an example of employee embezzlement?

An example of employee embezzlement is manipulating financial records to hide stolen funds. Other instances include creating fake vendors or invoices to divert money, redirecting company payments to personal accounts, etc.

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